Online Learning: Protecting Your Business Online
Consumer Protection Laws in Business
Did you know that all businesses must comply with consumer protection laws? So, it is important you understand how consumer rights affect your business. In this video, we give you example of a variety of topics that form part of consumer protection law, and therefore your obligations as a business owner.
Quick Guide to Consumer Protection Law – Video Table of Contents
2:00 Looking at Consumer Guarantees that Affect Your Business
2:35 What are Consumer Guarantees for Products – Maximum value now $100,000 up from $40,000
7:41 What are Consumer Guarantees for Services – Maximum value now $100,000 up from $40,000
10:42 Check out the ACCC Small Business Education Program link
11:22 What is Misleading and Deceptive Conduct
14:50 Examples of Misleading and Deceptive Conduct
17:43 What are Fair Payment Terms for Sellers and Is it Illegal to say “No Refunds”?
20:45 How Important is it for Your Business to Display Prices?
23:32 What about Selling Below Cost?
25:02 Do You have Unfair Contract Terms and How do Unfair Contract Terms apply B2B?
27:07 Why it is Important to Have Clear and Simply Contracts
29:50 Do You Have to Comply with Product Safety Standards
31:33 How to Contact Onyx Legal – NEW booking page link here
2:35 What are Consumer Guarantees for Products – Maximum value now $100,000 up from $40,000
7:41 What are Consumer Guarantees for Services – Maximum value now $100,000 up from $40,000
10:42 Check out the ACCC Small Business Education Program link
11:22 What is Misleading and Deceptive Conduct
14:50 Examples of Misleading and Deceptive Conduct
17:43 What are Fair Payment Terms for Sellers and Is it Illegal to say “No Refunds”?
20:45 How Important is it for Your Business to Display Prices?
23:32 What about Selling Below Cost?
25:02 Do You have Unfair Contract Terms and How do Unfair Contract Terms apply B2B?
27:07 Why it is Important to Have Clear and Simply Contracts
29:50 Do You Have to Comply with Product Safety Standards
31:33 How to Contact Onyx Legal – NEW booking page link here
PRIVACY FOR SMALL BUSINESSES
All business owners must understand their obligations under Australian Privacy Laws.
To ensure your business stays on the right side of the law, watch our video to see our Principal Lawyer, Jeanette Jifkins, explain Privacy Law in Australia in more detail.
TERMS AND CONDITIONS
Terms and conditions help protect you and your consumer. So what do you need to include on your website?
Watch our video to see our Principal Lawyer, Jeanette Jifkins, explain.
website ownership basics
Who owns your website and what does that mean?
Did you know there is a difference between your domain name and what people see on your website?
Watch our video to see our Principal Lawyer, Jeanette Jifkins, discuss website ownership.
understanding copyright law
Watch the full video on Understanding Copyright Law below.
managing testimonials, comments, and reviews
Let’s talk testimonials and no, you can’t make them up.
How do you manage them? Are you allowed to use testimonials for advertising? Can you edit them?
Watch our video to see our Principal Lawyer, Jeanette Jifkins, answer all these questions.
anti-spam
Spam is an electronic commercial message that can include email, phone and even online chat platforms.
When done incorrectly it can be easy to create marketing that your audience may categorise as spam.
If you want to avoid this we recommend watching our below video to see our Principal Lawyer, Jeanette Jifkins, explain anti-spam in more detail.
